Please note we aim to ship orders within one week.
For UK orders, we ship via Royal Mail First Class Recorded, and use Royal Mail Special Delivery for items over £50. For international orders, we ship via Royal Mail Recorded Air Mail.
If you would like to return an item for a refund, please contact us by email at firstname.lastname@example.org. In order to qualify for a full refund, you must return the goods to us within 14 days of receipt of delivery. Original delivery charges will not be refunded. Goods must be returned with a copy of your order confirmation email. All goods returned must be in perfect, saleable condition, in their original packaging. If returning by post, the parcel and its contents are your responsibility until they reach us. The cost of returning the goods is at your expense. This does not affect your statutory rights. We recommend using registered post and retaining the proof of postage as we may require signed proof of delivery. APFEL is not responsible for returned goods being lost or damaged in transit.
Colours and Dimensions
Please always check the listed dimensions as photos may not be to scale. Item colours are reproduced as accurately as possible, however there may be some slight variation as many of our products are produced by hand.